At XRP AIR TECH, we stand firmly behind every service we perform and every product we install in your Houston home or business. We understand that investing in HVAC, refrigeration, or appliance services is a significant decision, which is why we offer a comprehensive set of "Ironclad Guarantees" designed to ensure your complete satisfaction and provide unparalleled peace of mind.
Understanding Our Commitment: More Than Just a Warranty
While standard warranties cover defects, XRP AIR TECH goes further with a range of guarantees that demonstrate our confidence in our workmanship and the quality of the products we provide. These aren't just promises; they are written commitments to your satisfaction and the long-term performance of your systems.
Peace of Mind Guarantee:
This overarching guarantee signifies their dedication to customer satisfaction. They state, "If we ever disappoint, we come back and make it right."
100% Money Back Guarantee
For installed systems: "We guarantee that the equipment we have installed will perform as we have stated, or we will remove it and return 100% of your investment."
This is a strong assurance for new system installations, indicating confidence in their sizing, selection, and installation process.
No Surprise Guarantee (Transparent Pricing)
"The quote you get upfront is the price you'll be paying. You can rest easy knowing that there are no hidden fees or shocking numbers at the end of the job. Any additional work will be approved by the owner in writing before work is started."
This guarantee directly addresses a common customer concern about unexpected costs.
Property Protection Guarantee
"All property such as lawns, shrubbery, carpeting, floors, walls, furniture, and door frames are protected. Damaged property will be replaced or repaired. Drop cloths will be used on all work and traffic areas."
This provides assurance that your property will be respected and cared for during their service visits.
Comfort Guarantee (for System Installations)
"We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range we have promised is not achieved, we will replace the systems at no charge."
This is a powerful guarantee ensuring the installed system meets its performance promises for heating and cooling.
Utility Savings Guarantee (Valid Deluxe Or Higher Systems)
"You will save a minimum of 30% on your heating and cooling costs or we will refund double-the-difference of your savings not realized during the first year."
This guarantee directly ties into energy efficiency, offering a tangible financial benefit for eligible systems. (Requires immediate notification to allow evaluation if savings aren't met).
